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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DENISE MARIE SOTO

August 30, 2025

5  out of  5
rating by DENISE MARIE SOTO
"Changed my policy over to State Farm and it was easy! Austria was very helpful and explained my new policy in a way that helped me understand! She answered all my questions! I would recommend this office for any insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! Austria is amazing. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Chuy Granados

August 29, 2025

5  out of  5
rating by Chuy Granados
"Austria, made the wholeprocess so easy and stress-free. Super professional, responsive, and truly cares aboit finding the best coverage that works for me and my budget. Highly recommend! Great staff, office, and service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherri Hall

August 28, 2025

5  out of  5
rating by Sherri Hall
"I was in a stressful accident. And Elena was amazing, she helped me so much I really do not know what I would of done without her help she is the best . she is very professional and knows what she is doing. Also she makes you feel comfortable. State farm found a keeper for sure. Again Elena thank you from the bottom of my heart god bless you"
We responded:
"Thank you for reviewing our State Farm office! Elena is known for her relentlessness in helping our customers. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Diaz

August 28, 2025

5  out of  5
rating by Sandra Diaz
"By far the best office! Elena, she's been amazing in making sure my family and I are taken care of with our auto and life! Julio and his staff are the BEST! thank you for everything ❤️"
We responded:
"Thank you for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. We look forward to serving you and your wonderful family for years to come. Thanks, again! "
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Suzanne Melendez

August 21, 2025

5  out of  5
rating by Suzanne Melendez
"State Farm Agent Elena has been my agent for many years. She is kind, professional, quick, and accurate. She responds quickly to messages left for a return call and ensures that my insurance needs are met, always looking for the best discounts and rates. I recommend this particular office and State Farm to my friends, family, and co-workers. They are amazing in all ways, and I recommend them highly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you always. Thank you for your business and trust. "
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Kevin Newcombe

August 19, 2025

1  out of  5
rating by Kevin Newcombe
"I was going to give them 2 or 3 stars and wondered why? I had been considering moving our State Farm rep from CLearwater FL to this location since we moved out this way and the office is right around the cornder. Simple question was is it feasable to do this transfer of office? Afterall, we have been State Farm customers for over 20 years with no issues. Well, as of today....at least two weeks later and three other failed attempts to get a response, we have heard NOTHING from this guys office. I am sure he is a good agent, if not great, but the potential of adding a loyal State Farm customer to his offcie is undenaibly not on his list of priorities...therefore, we wull stay woth our Clearwater FL rep. Anyone need an agent who responds? Call the Clearwater offcie (not dropping names)."
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Kari I.

July 24, 2025

5  out of  5
rating by Kari I.
"Fast service, very attentive. Happy with my quote. Highly recommend them"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. We look forward to serving you! "
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Enel Pierre

February 11, 2025

5  out of  5
rating by Enel Pierre
"New guys doing good job thanks for the best team"
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Emirates _12

November 9, 2024

5  out of  5
rating by Emirates _12
"I had the pleasure of working with Austria Rios to establish my home insurance, and I couldn't be more impressed with the level of service and professionalism I received. From the very beginning, Austria took the time to explain all my options in detail, helping me understand exactly what coverage I needed for my home and personal property. They were patient, thorough, and always available to answer my questions, making the entire process seamless. What really stood out to me was Austria's commitment to finding the best policy for my specific needs, rather than just pushing a one-size-fits-all solution. It's clear they genuinely care about providing excellent service, and that trust is why I’m confident in staying with this company for all my insurance needs moving forward. Highly recommend Austria and the team – exceptional service and a truly personalized experience!""
We responded:
"Thank you for your review! Austria is wonderful! We look forward to serving you for years to come. Thank you for your business and trust. "
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Sharmel Bhiro

November 5, 2024

5  out of  5
rating by Sharmel Bhiro
"Thank you Elena for being so helpful and lowering my car insurance! :)"
We responded:
"Thank you for sharing your experience and leaving a review! We're happy to be of service. "
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Jonathan Diaz

September 25, 2024

5  out of  5
rating by Jonathan Diaz
"Melanie was amazing! She was super attentive and helped me save money on my auto insurance. I highly recommend her for anyone looking for great service and savings."
We responded:
"Thank you for the review, Jonathan! Mel is great. Thank you for your business and trust. We look forward to serving you. "
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Shellz

August 14, 2024

5  out of  5
rating by Shellz
"Genny, was amazing. She was so patient with my dad, she listened and offered helpful advise to us with helping him find a plan that fits is income."
We responded:
"Thank you for your review, Shellz! I am thrilled Genny was able to help your father. Thank you for your business and trust. "
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Tammy Johnson

August 2, 2024

5  out of  5
rating by Tammy Johnson
"Five stars always!! I have nothing but respect and kind words to offer for the amazing customer service I receive from Ms. Elena Tseitlin each time I need assistance from this office. She is always professional, prompt and knowledgeable. She also responds to my late evening panic text messages !! Elena takes the time to listen and understands my concerns and helps me to make the best decision for myself. I am truly grateful! Thank you for an awesome experience! Do yourself a favor and please don’t hesitate to contact her for your insurance needs."
We responded:
"Thank you for your review, Tammy! We love hearing about positive experiences from our customers. Elena is great. Expect this same service from our agency, always. Thank you for your business and your trust. "
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Zdenka Turecek

July 22, 2024

5  out of  5
rating by Zdenka Turecek
"Janlee is a lifesaver! I relocated to Florida and she got me the BEST rate and was so sweet and reassuring throughout the not-so-fun process of getting a new policy. I highly recommend this office!"
We responded:
"Thank you for the review, Zdenka! We appreciate you stopping by and look forward to serving you. Thank you for your business and trust. "
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jose luis delgado benitez

July 12, 2024

5  out of  5
rating by jose luis delgado benitez
"excelente, buena atencion, por parte de la senora janlee, muy buena atencion"
We responded:
"Thank you for your review, Jose! We look forward to serving you. Gracias."
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José Luis Luna

July 3, 2024

5  out of  5
rating by José Luis Luna
"Excelente atención y rápida respuesta."
We responded:
"Thank you for the review, Jose! We are happy to serve you and our community! Thank you for your business and trust. "
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joe silver

June 29, 2024

1  out of  5
rating by joe silver
"Says open till 1 but doesn’t allow you to call them just trying to get new insurance guess they don’t want new customers"
We responded:
"Hi Joe, Thank you for your review. I am sorry you were not able to get through to us on the phone. Our office was open today and we had staff onsite as well. I will check to see what happened with the phones and reach out to you first thing on Monday. Thanks again. "
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Ed G

June 10, 2024

5  out of  5
rating by Ed G
"Melanie was so professional, help me with everything I needed. I love coming to this state farm center knowing that I have workers like her here on my side"
We responded:
"Thank you for your review! Mel is wonderful. Always expect that same treatment from her and our staff. Thank you for your business. "
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john panagiotopoulos

May 10, 2024

5  out of  5
rating by john panagiotopoulos
"I had a great experience working with Melanie DeLeon in setting my Auto, Home and Umbrella policies. Her professionalism and knowledge are very impresive."
We responded:
"Thank you for the review, John. We strive to provide exceptional service and Mel exemplifies just that. Thank you for your business and trust. "
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Kelly Stam

April 30, 2024

5  out of  5
rating by Kelly Stam
"Just got off the phone with Julio himself. He solved all my problems very fast and even lowered my rate! He was polite, caring and showed empathy for my problem. I absolutely would recommend his State Farm office to anyone who is looking for Car insurance."
We responded:
"Thank you for your kind words, Kelly. It was my privilege to serve you. "
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Ericka baez

March 31, 2024

4  out of  5
rating by Ericka baez
"Nice staff. Wish phones were picked up. Very busy phone lines"
We responded:
"Thank you for your review Ericka! We will call you today as we were closed for Easter weekend. Have a wonderful day! "
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Luis Guerra

March 19, 2024

1  out of  5
rating by Luis Guerra
"The worth costumer service I ever had."
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Brian Lowery

February 13, 2024

1  out of  5
rating by Brian Lowery
"Trying to get answers on the phone from this office is absolutely horrible. On 2 separate occasions its taken them over a week to get back to me. The second time I was never contacted back about my bill and had to call their home office in Alabama. The worst experience with an insurance company I have ever had in the last 30 years. Julio Caban doesn't exist in that office. If he did he would take care of situations with un happy customers."
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Carlos Montanez

January 13, 2024

5  out of  5
rating by Carlos Montanez
"Outstanding customer service from Melanie at State Farm. She is very professional knowledgeable and very helpful. Keeps you updated every step of the way. She gets things done. Kudos to her. Great job."
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Ruby Limey

November 19, 2023

5  out of  5
rating by Ruby Limey
"Jossan was Very efficient, professional an great customer service. He wrote the policy(which saved me hundreds🙏), cancel the old one an kept me updated on each step with emails an text messages. Highly recommended."