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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Anthony

October 10, 2025

5  out of  5
rating by Dominique Anthony
"Elena far exceeded our expectations! She helped us save money on both our home and auto insurance! She was knowledgeable and answered all of our questions with care and professionalism. She responded promptly to all of our inquiries. She is hands-down, the best insurance agent that we’ve worked with. We are very appreciative and grateful for the opportunity to work with her."
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Julio Dejesus

October 10, 2025

5  out of  5
rating by Julio Dejesus
"For a while I had some issues with my insurance and even when things got worse I put my faith on Elena and she never gave up on me and so i never gave up on her , now im honored to call her my friend and my favorite state farm agent, one of the best im glad I met Elena and Julio they are great I will recommend them to everyone."
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K Coll

October 7, 2025

1  out of  5
rating by K Coll
"Would give them a 0 star if I could. Never answer the phone and if they do they send you to the state farm costumer service 1800 number, without even listening to you. Terrible customer service"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Angelica Chacon

October 4, 2025

5  out of  5
rating by Angelica Chacon
"Austria was so nice ! She was so patience and explained any concern we had ! Honestly great experience. Thank you Austria !"
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Dalton McKay

September 23, 2025

5  out of  5
rating by Dalton McKay
"My experience with this agency has been smooth, Angel has been so helpful in caring about my policy, going out of his way to ensure everything is set to fit my needs, really making me feel like a person and not just a policy"
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Don Choy

September 10, 2025

5  out of  5
rating by Don Choy
"Elena is very welcoming and friendly, she is knowledgeable and understood my needs and concerns. So far this is a great experience for me and hope to continue being a valued customer. Thanks Elena."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your business and trust. "
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Nikki Ratangee

September 9, 2025

5  out of  5
rating by Nikki Ratangee
"Angel Melendez We had recently renewed our Auto policy and thanks to Angel Melendez recent recommendation that our current home insurance was going to expire within 2 days, that we should bundled whole package of Auto and Home insurance together with State Farm and saved a lot of money 😊 Angel Melendez’s professionalism and eager to help clients with excellent recommendations to lower the cost and have a great policy with State Farm. Angel’s enthusiasm is genuine and ability to help clients is be admired and offer a better service to the clients. Angel M found us a better coverage for a much lower price than my previous provider for home insurance! We highly recommend Angel for anyone looking for a great service and peace of mind for their insurance needs. He is attentive, sharp and customer service oriented….. he offers great advice on insurance ! Go with Angel M and State Farm 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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DENISE MARIE SOTO

August 30, 2025

5  out of  5
rating by DENISE MARIE SOTO
"Changed my policy over to State Farm and it was easy! Austria was very helpful and explained my new policy in a way that helped me understand! She answered all my questions! I would recommend this office for any insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! Austria is amazing. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Chuy Granados

August 29, 2025

5  out of  5
rating by Chuy Granados
"Austria, made the wholeprocess so easy and stress-free. Super professional, responsive, and truly cares aboit finding the best coverage that works for me and my budget. Highly recommend! Great staff, office, and service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherri Hall

August 28, 2025

5  out of  5
rating by Sherri Hall
"I was in a stressful accident. And Elena was amazing, she helped me so much I really do not know what I would of done without her help she is the best . she is very professional and knows what she is doing. Also she makes you feel comfortable. State farm found a keeper for sure. Again Elena thank you from the bottom of my heart god bless you"
We responded:
"Thank you for reviewing our State Farm office! Elena is known for her relentlessness in helping our customers. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Diaz

August 28, 2025

5  out of  5
rating by Sandra Diaz
"By far the best office! Elena, she's been amazing in making sure my family and I are taken care of with our auto and life! Julio and his staff are the BEST! thank you for everything ❤️"
We responded:
"Thank you for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. We look forward to serving you and your wonderful family for years to come. Thanks, again! "
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Suzanne Melendez

August 21, 2025

5  out of  5
rating by Suzanne Melendez
"State Farm Agent Elena has been my agent for many years. She is kind, professional, quick, and accurate. She responds quickly to messages left for a return call and ensures that my insurance needs are met, always looking for the best discounts and rates. I recommend this particular office and State Farm to my friends, family, and co-workers. They are amazing in all ways, and I recommend them highly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you always. Thank you for your business and trust. "
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Kevin Newcombe

August 19, 2025

1  out of  5
rating by Kevin Newcombe
"I was going to give them 2 or 3 stars and wondered why? I had been considering moving our State Farm rep from CLearwater FL to this location since we moved out this way and the office is right around the cornder. Simple question was is it feasable to do this transfer of office? Afterall, we have been State Farm customers for over 20 years with no issues. Well, as of today....at least two weeks later and three other failed attempts to get a response, we have heard NOTHING from this guys office. I am sure he is a good agent, if not great, but the potential of adding a loyal State Farm customer to his offcie is undenaibly not on his list of priorities...therefore, we wull stay woth our Clearwater FL rep. Anyone need an agent who responds? Call the Clearwater offcie (not dropping names)."
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Kari I.

July 24, 2025

5  out of  5
rating by Kari I.
"Fast service, very attentive. Happy with my quote. Highly recommend them"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. We look forward to serving you! "
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Enel Pierre

February 11, 2025

5  out of  5
rating by Enel Pierre
"New guys doing good job thanks for the best team"
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Emirates _12

November 9, 2024

5  out of  5
rating by Emirates _12
"I had the pleasure of working with Austria Rios to establish my home insurance, and I couldn't be more impressed with the level of service and professionalism I received. From the very beginning, Austria took the time to explain all my options in detail, helping me understand exactly what coverage I needed for my home and personal property. They were patient, thorough, and always available to answer my questions, making the entire process seamless. What really stood out to me was Austria's commitment to finding the best policy for my specific needs, rather than just pushing a one-size-fits-all solution. It's clear they genuinely care about providing excellent service, and that trust is why I’m confident in staying with this company for all my insurance needs moving forward. Highly recommend Austria and the team – exceptional service and a truly personalized experience!""
We responded:
"Thank you for your review! Austria is wonderful! We look forward to serving you for years to come. Thank you for your business and trust. "
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Sharmel Bhiro

November 5, 2024

5  out of  5
rating by Sharmel Bhiro
"Thank you Elena for being so helpful and lowering my car insurance! :)"
We responded:
"Thank you for sharing your experience and leaving a review! We're happy to be of service. "
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Jonathan Diaz

September 25, 2024

5  out of  5
rating by Jonathan Diaz
"Melanie was amazing! She was super attentive and helped me save money on my auto insurance. I highly recommend her for anyone looking for great service and savings."
We responded:
"Thank you for the review, Jonathan! Mel is great. Thank you for your business and trust. We look forward to serving you. "
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Shellz

August 14, 2024

5  out of  5
rating by Shellz
"Genny, was amazing. She was so patient with my dad, she listened and offered helpful advise to us with helping him find a plan that fits is income."
We responded:
"Thank you for your review, Shellz! I am thrilled Genny was able to help your father. Thank you for your business and trust. "
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Tammy Johnson

August 2, 2024

5  out of  5
rating by Tammy Johnson
"Five stars always!! I have nothing but respect and kind words to offer for the amazing customer service I receive from Ms. Elena Tseitlin each time I need assistance from this office. She is always professional, prompt and knowledgeable. She also responds to my late evening panic text messages !! Elena takes the time to listen and understands my concerns and helps me to make the best decision for myself. I am truly grateful! Thank you for an awesome experience! Do yourself a favor and please don’t hesitate to contact her for your insurance needs."
We responded:
"Thank you for your review, Tammy! We love hearing about positive experiences from our customers. Elena is great. Expect this same service from our agency, always. Thank you for your business and your trust. "
Profile photo of Zdenka Turecek

Zdenka Turecek

July 22, 2024

5  out of  5
rating by Zdenka Turecek
"Janlee is a lifesaver! I relocated to Florida and she got me the BEST rate and was so sweet and reassuring throughout the not-so-fun process of getting a new policy. I highly recommend this office!"
We responded:
"Thank you for the review, Zdenka! We appreciate you stopping by and look forward to serving you. Thank you for your business and trust. "
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jose luis delgado benitez

July 12, 2024

5  out of  5
rating by jose luis delgado benitez
"excelente, buena atencion, por parte de la senora janlee, muy buena atencion"
We responded:
"Thank you for your review, Jose! We look forward to serving you. Gracias."
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José Luis Luna

July 3, 2024

5  out of  5
rating by José Luis Luna
"Excelente atención y rápida respuesta."
We responded:
"Thank you for the review, Jose! We are happy to serve you and our community! Thank you for your business and trust. "
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joe silver

June 29, 2024

1  out of  5
rating by joe silver
"Says open till 1 but doesn’t allow you to call them just trying to get new insurance guess they don’t want new customers"
We responded:
"Hi Joe, Thank you for your review. I am sorry you were not able to get through to us on the phone. Our office was open today and we had staff onsite as well. I will check to see what happened with the phones and reach out to you first thing on Monday. Thanks again. "
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Ed G

June 10, 2024

5  out of  5
rating by Ed G
"Melanie was so professional, help me with everything I needed. I love coming to this state farm center knowing that I have workers like her here on my side"
We responded:
"Thank you for your review! Mel is wonderful. Always expect that same treatment from her and our staff. Thank you for your business. "